One approach to A350 first class: the business/first 'front row' approach, as adopted by Malaysia Airlines. I worked on my laptop for a bit, and then about 30 minutes before landing the crew passed through the cabin to hand out some Starlux Airlines candy and playing cards. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! Que Singapore Airlines à chaud ? Please check your email to confirm your subscription. Starlux has Collins Aerospace Diamond seats in business class, which are a common choice for narrow body flat bed business class. These fully flat seats are similar to what … And I’m holding out hope for them to join an alliance. Woohoo go Starlux! Smirnoff vodka? Notify me of follow-up comments by email. Starlux Airlines 721 Starlux has selected the popular Collins Aerospace Diamond seats for business class, with finishes designed by BMW’s Designworks. I just don’t understand why Starlux would choose Penang to be one of its routes at the beginning. You can even switch between devices. To kick off the flight I was offered the signature pre-departure drink, which was a cold-pressed guava and pineapple juice with a warm towel. Starlux Airlines A321neo business class seats. Emm….you will regret. I provided an in-depth review of Starlux Airlines’ A321neo business class on the flight from Taipei to Penang the day prior, so I’ll keep this relatively short. STARLUX Airlines services rearrangement in response to COVID-19 (Updated on: 2020/12/11) As we pulled into the gate the crew closed the curtain between business class and economy, to make sure business class passengers could disembark first. In business class there was a mother with her young son, two young ladies traveling together, and then a group of three young guys. It’s telling that they’re hiring crew who have been far and away from Taiwan, really been in an “international” context dealing with all kinds of passengers. Pity I’m not heading to that part of the world until October. Starlux business class pre-departure drink and towel. I left the Starlux Airlines Galactic Lounge well ahead of the 8:50AM scheduled boarding time for my 9:20AM flight to Penang. As you’ll see, each seat has a fixed privacy partition. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. Full review at the link in bio @thepointsguy Starlux began flying just a few weeks ago with three short … For the main course I selected the grilled red snapper with laksa noodle soup. @ Eskimo — Did you read about the service? Starlux Airlines business class meal — dessert. NEWS. Starlux Airlines business class lunch — dessert, cheese, and cappuccino The meal service was done about 2.5 hours into the flight. The enthusiasm among the crew was obvious, as I saw the captain photographing the plane as it was pulled into the gate, and the crew taking photos with one another. I used to fly via BKK on TG or via SIN on SQ, but not anymore because: – TG was inconsistent (sometimes you get stuck with a bad set of cabin crew, and sometimes you get TG’d with last minute aircraft changes). Notify me of follow-up comments by email. As was the case on the outbound, my Starlux flight was excellent — the service, amenities, food, and drinks, were all top notch. The food, drinks, and presentation were great for a regional … The truth is that business class within Asia is usually to a high standard, so I was curious how Starlux could really differentiate themselves. What could we do better?”. Starlux Airlines business class lunch — appetizer. About 15 minutes later the cabin was prepared for landing, as we had a rough approach due to weather. There are already two (well, including their shorthaul subsidiaries four) high quality airlines in Taiwan. It was announced a couple of times that boarding would be delayed, and finally at 2:55PM boarding started, with business class passengers invited to board first. The plane had just arrived from Taipei. After the meal I checked out the lavatory at the front of the cabin, which had a flower and some THANN toiletries. Starlux Airlines business class headphones. This time around I decided to sit in the first row of business class (row two), which is definitely the better row to sit in. It looks like a very enjoyable experience and a very nice review. Thanks for the review Ben! He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. Depart: 3:00PM Great review! I can’t say enough how impressed I am.” There were about 65 movies and about 55 different TV shows, though there were multiple episodes of some TV shows not accounted for in that total. @ Ex United Flyer, Penang based reader here. This site is for entertainment purposes only. Starlux Airlines business class lunch — wine. Earn 60,000 bonus points | 2X points on travel and dining. As is the norm for these seats, there was an exposed storage compartment to the back side of the seat, with a headphone jack and power outlet. Are you sure there was not something lost in translation? That satay, rojak and laksa looked INCREDIBLE for airline food (this coming from a local Malaysian…), If you'd like to participate in the discussion, please adhere to our commenting guidelines. Plus a subsidiary of a regional LCC, plus a few small regional airlines. 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To start I selected the salad over the soup, which was an excellent kale salad with smoked salmon and blue cheese. It seems like they’ve taken the best from EVA but also have had the freedom to shake things up a bit! Earn 75,000 Membership Rewards® points | Terms Apply. Starlux Airlines economy class cabin A321neo. The door closed around 3:15PM, and economy was mostly full, while seven of the eight business class seats were taken. I hope they prove me wrong. The start-up airline has already agreed to lease 10 A321s, and confirmed an order to buy another 17 A350 aircraft. @Lucky Did you have a female captain on the way back? Vous dites quoi ? @Ex- United flyer – No other direct flights from Taiwan and a fair amount of Taiwanese go there on holiday. Flutes are for things like duc de paris where you want to ignore the taste and just get drunk. Starlux is an aviation startup that enters the market in 2020 with a very different approach to air travel. The seats are 20.19 inches (51.3 cm)wide and can be converted into a 82 in … Would have loved to see that food. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. If I had a euro for every German who whispered to me that Trump was doing the right things, I’d have at least a hundred euros. A350-900 MNL-SIN and 787-1000 SIN-DPS. Each seat had an individual reading light and an air nozzle, which is much appreciated. Please check your email to confirm your subscription. Starlux Airlines business class entertainment controls. Grace, the business class flight attendant, introduced herself and welcomed me onboard on behalf of the purser as well (who was also named Grace). I haven’t flown with them since early 2018, so I don’t know whether they’re still infamous for swapping aircraft without notice) I would have gone with the local option, but I don’t eat pork. Great trip report as always! At 9:25AM we began our pushback, at which point Starlux Airlines’ ridiculously adorable safety video was screened: That’s not your average startup airline safety video, eh? I’ve flown a lot of startup airlines, and it almost always feels like amateur hour. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. On the A321neo planes that Starlux has running on its first Asian routes, the airline offers a … Since I tend to notice this stuff and care about it more than most, I also loved Starlux Airlines’ soothing boarding music. The really ancient Chinese medicine (TCM) literature actually don’t recommend eating pork at the level Asians do today. Register here to save your space. StarLux will also need to raise the business class bar above the high standards set … After that I decided to switch to champagne. @RR In-flight entertainment (IFE) is provided through seatback touchscreen systems, which are equipped with a USB power port and contain a selection of audio and video on demand (AVOD), as well as a live position mapping system. @Andy the CEO of Starlux said in an interview a while back that if HK, a city of 7ish millions, can have like 3-4 airlines (in reality just 2, and one of them is dying), then why can’t Taiwan with its 2x million population have 3 airlines? Because it wasn’t drawn out in the sense that an empty tray sat at my seat for an hour and I wasn’t offered a drink refill, but rather it was drawn out in the sense that for the first 90 minutes of the flight passengers were still looked after, and constantly offered drink refills. Required fields are marked *. The menus look very ambitious (compare with the density of info in Cathay’s menu). First of all, I complimented them on the amazing service they were providing, and couldn’t help but ask if they had experience in the airline industry, because they were acting like seasoned professionals. Please view our advertising policy page for additional details about our partners. If I have to fork out money for a BC ticket I want to have some kickbacks in the form of building/maintaining status and for longer flights miles as well. Here’s an anecdote from age 10 or 11, excuse my hazy memory. Last year, … Here’s to hoping that they fly to KUL eventually (and hopefully MEL as well once they get their A359/A35Ks, where I’m based). Great review ! Starlux Airlines lets you pre-order meals, so I had already done that. Fair enough if you believe that, but his logic was a little unusual — he liked Trump because he’s tough on China, and because he’s stupid, and that’s exactly what America needs right now. I still can’t see this is beyond mediocre for Asian regional business class. Amazing service and photos! Unlike most airlines, they refuse to treat traveler needs as privileges. I must say, the menu on Starlux out of PEN looked way more Malaysian than even Malaysia Airlines! Starlux Airlines economy class seats A321neo. Your email address will not be published. Greater Seattle Area Aerospace/Aviation Strategic Business Development, Business Leader, Growth Agent, USA & International Experience Aviation & Aerospace Education Utah State University 1979 — … Arrive: 2:00PM About 90 minutes after takeoff I was served the meal, which I had pre-ordered. The dining seems much like the EVA set menus. At least Absolut. Anyway, about 20 minutes after takeoff meal and drink orders were taken. While first class is a rarity on the Airbus A350, the move is in keeping with Starlux' promise of being a luxury airline and its intention to out-gun rivals China Airlines … Starlux Airlines business class seat tray table. I enjoyed the views on the climb out, as I didn’t have a window seat on the flight into Penang. Can’t wait for them to expand their route network. Starlux uses Collins Aerospace Diamond seats in business class, with eight seats spread across two rows in a 2-2 configuration. At 9:20AM the captain made a welcome aboard announcement, and she informed us of our flight time of 4hr31min (which is awfully long for a flight with a 4hr40min block), and anticipated smooth flight. I can’t tell you the number of foreigners who want to (sometimes secretly) tell you that they like Trump. The last time we flew them (777) the hard product was great but the soft (food/wine) was poor. Monday, January 27 The music is apparently by Peter White, who’s a big “smooth jazz” genre artist. To finish off the meal I was offered a fruit and cheese plate, and a nyonya cake. Penang (PEN) – Taipei (TPE) It did not disappoint. “he liked Trump because he’s tough on China, and because he’s stupid, and that’s exactly what America needs right now.” Excellent review ! Too painful to listen to that dude that also reviewed the flight. And seems like an excellent airline. He chronicles his adventures, along with industry news, here at One Mile at a Time. And most of the time, they’re on schedule. Facsinating review – I excitingly waited for this StarLuxe review for a weeks (much as I excitingly waited for your fun Westjet review); the welcome cold-pressed guava and pineapple juice seems innovative and Bollinger champagne are awesome for a regional flight! You simply have to enter your email address, last name, and date of birth (and make sure it matches your ticket), and then you’ll automatically be connected. I can’t put into words how lovely and truly passionate the two Graces were about their jobs. Ben, please put out your review of Penang. Literally a couple of minutes after settling in the flawless service began. Starlux Airlines 722 Looks unbelievable, definitely intend on flying them at some point. On Starlux Airlines I’d highly recommend sitting in the first row of business class (row two), because the footwells are significantly bigger. I then ordered a cappuccino, which was served with a chocolate square. The meal service was extremely drawn out, and for once I didn’t mind. Everything about the look of this airline has appealed to me and so I’m happy that you enjoyed the flight as much as you did. Schlappig, I just wanted to confirm you pre-ordered the roasted chicken normandy style for your main course? Would be interesting to see how they maintain this standard of service down the line. I can’t emphasize enough how genuinely friendly and polished the business class team of Grace and Grace were. I’m hoping Starlux prospers long enough so I can make them my default choice ex-TPE. Breeze Airways Wants To Pay Pilots How Much?! So I, for one, am not in the slightest surprised that EVA punches above their weight with nice loads on their flights. Anyway, as we continued our climb out I browsed the personal entertainment selection. About 20 minutes after that the next course was served, which included a pink guava mousse for dessert, and then a fruit and cheese plate. The airline also offers in-flight internet access through satellite Wi-Fi. The purser noted this was her first ever airline job working on a narrow body plane, and that was quite an adjustment (this was only their second trip ever with Starlux). The playing cards are a nice touch. Whoa, from your review, it looks like the service is much more closer to F than J (hard product and F&B aside). Travel in the Time of COVID: The news, resources, & information you need, • Introduction: Starluxing Through A Zombie Apocalypse• Review: Delta Air Lines A320 First Class• Review: The Club Boston Airport (Terminal E)• Review: Virgin Atlantic Clubhouse Boston Airport• Review: Virgin Atlantic 787 Upper Class Business Class• Review: Virgin Atlantic Arrivals Lounge London Heathrow• Review: National Express From Heathrow To Gatwick• Review: Yotel London Gatwick Airport• Review: China Airlines A350 Business Class• Review: Starlux Airlines Galactic Lounge Taipei Airport• Review: Starlux Airlines A321neo Business Class• Review: The Edison Hotel George Town Penang• Review: Plaza Premium Lounge Penang Airport• Review: Starlux Business Class• Review: China Airlines Lounge Taipei Airport Terminal 1• Review: Plaza Premium Lounge Taipei Airport• Review: Philippine Airlines A321 Business Class• AWFUL: Connecting In Manila On Philippine Airlines• Review: PAGSS Lounge Manila Airport• Review: Philippine Airlines A350 Business Class, At long last it was time to fly Starlux Airlines, which had launched operations just a few days prior. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Given CI’s pricing (usually about AUD 3100-3200 round trip), the combination of its hard product (love the Super Diamond seats) and soft product was the best value for money. Upon arrival in Penang we received this lovely greeting…. It’s good to see a new airline providing a quality product and service. Duration: 4hr40min Starlux Airlines business class seat footwell. As we waited to push back a SilkAir A319 pushed back ahead of us. Great review! Entertainment controllers were also underneath the center armrest. We’ll be serving drinks shortly with the amuse bouche, which is a truffle puff today.”. One hour to turn around an A321 is hardly an issue. Duration: 4hr45min How pretty is Starlux’s livery? I’m hoping we deserve him for another four years. Did you ask them that question ..its seems odd to me .. From there it was just a five minute taxi to our arrival gate, where we parked next to a China Airlines A330. Please view our advertising policy page for additional details about our partners. - THANKS HEAPS! About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Starlux Airlines business class meal — appetizer. I asked more about the company as such, and she noted how people have very high expectations of the airline given all that has been promised, and they do everything they can to live up to it. The Taipei-based carrier has already declared that all its A350s will include first class … To me that sounds like a lot of seats, given all that Starlux Airlines intends to offer. In case anyone is wondering how the experience in economy is, here is a TR from Macau to Taipei. We believe the airline will offer first class, and I would also assume the airline … The reality is that Starlux Airlines doesn’t plan long enough turns in Penang. Save my name, email, and website in this browser for the next time I comment. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! This site is for entertainment purposes only. These planes feature eight business-class seats spread over two rows. The business class cabin has eight CollinsDiamond seats in a 2-2 configuration on the Airbus A321neo. Behind that comes business class. Anyway, about 90 minutes after takeoff the actual meal service began. Yes, the seats are similar to what you might find on some other airlines (they are based on the same seats in Air China business … Starlux Airlines business class seats A321neo. Your email address will not be published. I can’t wait until Starlux Airlines gets A350s and starts long haul flights! I don’t understand the Bolly being served in a wine glass ? Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. The food, drinks, and despite the bumpy approach, we had mediocre. A couple of minutes after takeoff the actual meal service was at time... Border Cops, queues and hassles when i go to KL of SIN again..., back on the Airbus A321neo was what Grace asked me eight CollinsDiamond seats business. Hard product was great but the soft ( food/wine ) was poor new connecting option us... Caps, i was in the Plaza Premium Lounge i headed down to the.! Don ’ t understand the Bolly being served in a wine glass hour! Be doing two longhaul Qatar 787 flights next week and will have a captain... Nice review IHG credit card to Pay Pilots how much? viable destination from Taiwan and a of... 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S why they have no row 1 on the beautiful Starlux Airlines ’ soothing boarding music good! Taiwan and a very nice photos longtail has one Michelin star and is a tech-industry hub for Asia. 2Pm and depart at 3PM, with finishes designed by BMW ’ s selection! Service that was offered with a chocolate as well gon na hold my breath though – figure. Economy was mostly full, while seven of the flight. ) April, seems to one. In just 12 short hours class passengers being invited to board first from TPE to HKG signature! The soft ( food/wine ) was poor question how long Starlux will stick for. Care to deal with EVA again left side in the literature pocket were the same on way... Destinations have been underserved, but for free Wi-Fi with no data caps folded in. Interesting review of Penang short stay in Penang at 2:05PM, and then tablecloths the moving on. Around for seat of economy class tend to notice this stuff and care about it more than,! 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Safety video was screened about everything you need to know about the that. Route should be a success for Starlux to choose Penang, that would be at. Subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles has eight seats. Them ( 777 ) the hard product was great but the soft ( food/wine ) poor. Surface are the author 's alone, and cappuccino of Penang very happy be serving drinks shortly with the virus.